

We do thank you for giving us the opportunity to be of service. Synergy Spa & Aesthetics is an urban retreat located at the Shoppes of Glenwood Village in Raleigh, North Carolina. Your real complaint seems to be with the pricing as indicated by Lisa in the previous complaint which does not seem fair due to the fact that we made accommodations for the additional hair services requested and still met your timeline. I am sure you were offered hot tea, coffee or water located in the seating area. Synergy Spa, Aesthetics & Wellness along with Collins & Franklin Plastic Surgery offer a state of the art Plastic Surgery Center with private operating room. Our prices are actually below pricing at other salons on the resort island. The prices for formal styles is $80.00 and up.
#Synergy spa raleigh nc skin#
Our prices are clearly posted on our website and on our brochures at the front desk. Synergy Spa & Aesthetics combines Advanced Clinical Skin Care with Comprehensive Spa Therapies. I understand that everyone was very pleased with their hair until they had to pay. Synergy has been a leader in the aesthetics & beauty space for more than 18 years, growing from a single location in Raleigh, North Carolina. It is not that the services could not have been performed but that they could not have been performed in the time period allocated. In the time constraints given there was no way to perform intricate styling that would have required additional time. Normally wedding styles take approximately 45 minutes to perform. but that you added at the last minute two additional wedding styles. She has indicated that there were originally only three wedding styles to be performed between 12:00 and 3:00. I have spoken to the stylist that performed the services for your group.

I see that your group has posted several complaints regarding the services and the prices. Sorry to hear that you were dissatisfied with the services that you received.
